FAQs

🙋♂️ Frequently Asked Questions (FAQ)

Everything you need to know before placing your order.

Q: How do I place an order?

A: Just browse our products, click “Add to Cart” and proceed to checkout. You can pay via Cash on Delivery or prepaid options.

Q: Are the products original and good quality?

A: 100%! We handpick each product, test it, and ship only what we would use ourselves. No random marketplace junk.

Q: How long will it take to receive my order?

A: We ship within 24 hours, and delivery takes 2–5 business days across India.

Q: Is shipping free?

A: Yes! We offer free shipping on all prepaid and most COD orders.

Q: Do you deliver to my location?

A: We ship PAN India—including small towns and villages. Just enter your PIN code at checkout to confirm.

Q: What payment methods are accepted?

A: We accept UPI, Debit/Credit Cards, Netbanking, and Cash on Delivery (COD).

Q: Is COD available everywhere?

A: Yes, COD is available for most pin codes across India.

Q: Can I return or exchange a product?

A: Yes! You can return within 7 days of delivery if the product is unused and in original packaging. Just message us.

Q: What if I received a damaged or wrong item?

A: We’re sorry! Please WhatsApp us with a photo and order ID—we’ll arrange a replacement or full refund.

Q: Can I cancel my order after placing it?

A: You can cancel before it is shipped. Once shipped, cancellation isn’t possible—but returns are.

Q: How can I contact you?

A:
📧 Email: support@expedientbox.in
🕐 Support Hours: Mon–Sat, 10 AM – 7 PM

Q: Is shopping on Expedient Box safe?

A: Absolutely. Our site is SSL secured, payments are encrypted, and we do not store card details.

Q: Are reviews real?

A: 100%. All customer reviews come from real buyers on our platform.

💬 Chat with us live or WhatsApp us anytime — we’re happy to help!